AI & agents.

What are AI agents?

AI agents are assistants that do not just generate text but work: they research information, calculate quotes, compile documents and prepare decisions. The difference from a toy lies in the boundaries: a good agent has a clearly described task, fixed tools — and points where a human approves before anything goes out.

That solves the real problem of AI in business: trust. Automation running blind produces errors nobody wants to be responsible for. Our agents stay transparent — every step is documented, every email is approved by a human.

Who is it for?

For small and medium-sized businesses that want to speed up knowledge work without giving up control: quote processes, research, documentation. And for fields with strict data protection requirements up to the public sector: because our agents run on your own infrastructure, no business data travels to US AI services.

How a project runs

Like every project with us, in four clear steps — described in detail on the process page.

Self-hosted & GDPR: what that means here in practice

AI needs data — and that is exactly where the risk lies: anyone who copies customer enquiries, prices or internal documents into a US AI service hands business knowledge out of their hands. Our agents run on your own infrastructure, in your company or in a German data centre. Your data never has to leave your organisation.

And because the agent uses your systems directly — connected through our system integration work where needed — it works with your real data instead of copies in third-party clouds. More about the approach on the self-hosting page.

Typical use cases

• Quote process with Operator One: our own AI agent takes a customer enquiry from arrival to a quote that is ready to send — CRM research, calculation to the exact cent, finished PDF. A human approves every email. More on the references page.
• Research and documentation: agents gather information, summarise it and file it where it is needed.
• Calculation and checking: verify figures, prepare calculations, flag irregularities — as a building block of automated workflows.